A Shared Commitment To Exceptional Care
At Junction Family Dental Care, we believe the best patient experience is built on trust, communication, and mutual respect. Here's our commitment to you, and how you can help us provide exceptional care for every patient who walks through our doors.
Our commitment to you
- Clear communication
- Respect for your time
- Personalized, judgment-free care
- Honest recommendations
- Transparent pricing
Your commitment to the practice
- Arrive on time
- Provide at least 48 hours’ notice if you need to cancel or reschedule
- Keep your information up to date
- Follow your recommended treatment and aftercare instructions
- Payment at the time of service
Our commitment to you
Your commitment to the practice
Clear communication
We'll explain your treatment options, costs, and answer your questions before care begins.
Arrive on time
Please arrive a few minutes before your appointment to help us stay on schedule and provide every patient with the time they deserve.
Respect for your time
We do our best to keep appointments running on schedule and will let you know if unexpected delays occur.
Provide at least 48 hours’ notice if you need to cancel or reschedule
This allows us to offer your appointment to another patient, who is in need. Missed appointments without notice or late cancellations may be subject to a no-show fee.
Personalized, judgment-free care
You'll always be treated with kindness, respect, and without judgment, no matter how long it's been since your last visit.
Keep your information up to date
Please let us know about any changes to your medical history, medications, contact information, or insurance coverage before your appointment.
Honest recommendations
We'll recommend treatment based on your individual needs, explain your options clearly, and support you in making informed decisions about your oral health.
Follow your recommended treatment and aftercare instructions
These recommendations help support a safe recovery and the best possible long-term results for your oral health.
Transparent pricing
We'll provide a clear estimate of your treatment costs and review any insurance information available. Since insurance providers don't always share coverage details with us, we recommend confirming your benefits directly with your provider.
Payment at the time of service
Payment is due on the day of your appointment. For complete details about our payment terms and financial policies, please review our Financial Policy.